If a product does not work out for any reason (item must be in new and sellable condition), you may happily send it back within 14 days from arrival date for an exchange or store credit.
INSTRUCTIONS: Just write a note on the packing slip the order came with and send it back to the address provided. Once we receive the item(s), your order will be processed immediately.
To Mail In Your Exchange or for additional questions regarding your order,
Due to the limited number of items we make per design, all items once sold and delivered will not be available for a refund. We are more than happy to exchange that item or issue store credit as outlined above.
All SALE & CLEARANCE items are final.
All purchases made at special events are final.
We do not refund shipping costs on exchanges, unless there was a processing error on our behalf.
We are not responsible for lost or damaged return packages.
All other items in the order with pre-sale product will be held and shipped together.
*Limited Edition items - Be diligent in selecting your size as limited edition items will not be available for exchange or refund due to the limited number made.
All pre-sale items will ship within 5 business days from pre-sale ship date.
Cancelled Order Policy
Stronger Than Yesterday attempts to ship orders as quickly as possible. As a result once an order is submitted, we will not be able to cancel your order once it has been processed, nor will we be able to stop it from shipping.
Stronger Than Yesterday will not be responsible for any orders that cannot be cancelled or stopped. Any order that needs to be exchanged is subject to our normal Exchange Policies.
In the event multiple promotions/coupons are being offered, we only allow ONE coupon to be used per order unless stated otherwise by Stronger Than Yesterday.
It is our policy that the sale prices only apply to new purchases.
Sale prices do not apply to orders placed before the sale went into effect and we will not credit customers the difference in price between the sale price and the old price.
From time to time, items will be offered for sale at a reduced price. Customers who bought any item prior to a sale do not have a right to the difference unless stated in the sale.
For any additional questions, please contact us.
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*For best results, tumble dry low with fabric softener, remove and hang before the garment is dry.